Meta

Fighting Scammers and Protecting People with New Technology and Partnerships

Takeaways

  • Today, we’re launching new tools on Facebook, Messenger, and WhatsApp to help protect against scams, and sharing updates on how we’re working with industry partners and law enforcement to hold scammers accountable.
  • In 2025, we removed over 159 million scam ads for violating our policies, and we also took down 10.9 million accounts on Facebook and Instagram associated with criminal scam centers. 
  • We recently participated in a major disruption operation with global law enforcement agencies, resulting in Meta investigators disabling over 150,000 accounts associated with scam center networks and also contributing to 21 arrests made by the Royal Thai Police.

Scammers are constantly evolving their tactics — and so are we. Every day, criminals use increasingly sophisticated measures to defraud people on our platforms and across the internet. That’s why we’re announcing new investments in advanced AI, tools for people to spot and avoid scammers, and partnerships with law enforcement and industry peers for offline enforcement.

Here’s a closer look at our progress and what’s next in our fight against scams.

Using AI to Combat Celeb-Bait and Brand Impersonation

Scammers use subtle tricks and deceptive framing that are hard to catch with traditional detection systems. Our experts and specialists in combating scams built advanced AI systems that can analyze multiple signals — such as text, images, and the surrounding context — to spot a broader range of more sophisticated scam patterns faster and at scale.

Our Latest Anti-Scam Tools

Across our apps, our systems find and remove malicious accounts. But we know that scammers try to avoid our detection and may not immediately use accounts maliciously. Our teams of experts built new tools to alert you before engaging with something suspicious.

Advertiser Verification

We are always working to make our platforms safer for people and businesses. Today, advertisers may be required to verify depending on factors like where they deliver ads and whether they have a history of not following our rules or the type of ads they run are more susceptible to abuse.

We are expanding advertiser verification, to help ensure that verified advertisers drive 90% of our ads revenue by the end of 2026, up from 70% today. It will cover the highest-risk categories, while the remaining 10% will come from low-risk businesses, like your local ice cream shop. The verification process helps promote greater transparency, limiting attempts to misrepresent advertiser identity.  It is an important part of our multi-layered approach to help protect people on our apps from scams.

Taking Action Against Scammers

We’re continuing to detect and disrupt sophisticated scam operations, including by working with industry peers and law enforcement around the world. We do this because we know that criminal networks target people regardless of borders and across messaging, dating apps, social media, crypto, and other apps.

We aggressively combat scam activity to protect people and businesses. Last year alone, we removed over 159 million scam ads, 92% of which we took down before anyone reported them.

We also took down 10.9 million accounts on Facebook and Instagram, associated with criminal scam centers. Throughout these investigations, we have observed growing sophistication in scam operations, and the industrialization of scams continues to grow.

Here are some of our recent enforcement efforts:

You can learn more about our enforcement against criminal scam centers in our Adversarial Threat Report

Raising Awareness About Global Online Safety

Fighting scams requires more than technology and take-downs. It requires education and raising awareness, especially for vulnerable populations. We run awareness campaigns around the world with our partners to help people recognize and avoid scams before they happen.

Our global work to protect people against scammers is never done. We will continue to invest in new technologies, share updates on our progress on enforcement, and collaborate with partners to ensure a safer experience for everyone across our platforms.

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