Meta Quest

Ensuring Age-Appropriate Experiences on Meta Quest

Takeaways

  • We’re asking everyone who has a Meta Account on Quest 2 and/or 3 to confirm their age by re-entering their birthday. 
  • We’re doing this to help ensure everyone using Meta Quest has access to age-appropriate tools, content and protections.

We’re asking everyone who has a Meta Account on Quest 2 and/or 3 to confirm their age by re-entering their birthdate. We’re doing this to help ensure that everyone using Meta Quest Platform has access to age-appropriate tools, content and protections.

The Right Account For You

Whether you’re trying to survive a zombie apocalypse, catching a concert with friends or visiting the International Space Station with your family, there’s something for everyone on the Meta Quest platform. Understanding the ages of people on Meta Quest helps both us and developers provide the right experience, settings, and protections for teens and preteens. 

How It Works 

Once you receive the prompt, you’ll need to log into your Meta account and enter your birthdate within the next 30 days. Birthdate information is not visible to others unless you choose to share it. Once you enter your birthdate, we’ll help make sure you’re in the right account, which is designed with specific defaults and tools based on your age.

If you accidentally input the wrong birthdate, you’ll have the opportunity to verify your age using either an ID or a credit card. Once verified, you’ll be able to use your Meta account again. 

Please be sure to enter your birthday within the 30-day window to avoid your account being temporarily blocked. This does not mean your account is gone, but you will not be able to use your Meta account with your Quest device until you enter your date of birth.

Our Approach To Understanding Age

On our app store, we want to make it easier for developers to better understand the ages of people who use their apps so they can provide age-appropriate experiences for preteens, teens and adults. Parents, in turn, can trust that apps are providing the most age-appropriate experience and protections the app offers for their child’s age.  

One way we do this is by continuing to invest in our own User Age Group APIs, which are designed to help developers understand how old their users are.  For example, when someone launches an app on the Meta Quest platform, these APIs allow Meta to share whether the app is used by a preteen, teen or adult account. The  app is then able to use this information to tailor a more age-appropriate experience and to properly protect young people’s data. 

Family Center 

You can learn more about the specific protections we’ve built for preteens in parent-managed accounts. Visit the Family Center if you want to create a new parent-managed Meta account or want to explore our other Parental Supervision settings and tools for teens. And check out the Quest Parent Guide for more info.