{"id":21279,"date":"2020-03-24T14:49:35","date_gmt":"2020-03-24T20:49:35","guid":{"rendered":"https:\/\/about.fb.com\/ltam\/?p=21279"},"modified":"2020-03-30T10:21:19","modified_gmt":"2020-03-30T16:21:19","slug":"mantener-nuestros-servicios-estables-y-confiables-durante-el-brote-de-covid-19","status":"publish","type":"post","link":"https:\/\/about.fb.com\/ltam\/news\/2020\/03\/mantener-nuestros-servicios-estables-y-confiables-durante-el-brote-de-covid-19\/","title":{"rendered":"Mantener nuestros servicios estables y confiables durante el brote de COVID-19"},"content":{"rendered":"<p><span style=\"font-weight: 400\">El brote de COVID-19 cambi\u00f3 la vida de millones de personas en todo el mundo hasta cierto punto. En respuesta a esta emergencia, apoyamos a la comunidad mundial de salud p\u00fablica y trabajamos en conjunto para proporcionar informaci\u00f3n confiable a las personas ayud\u00e1ndoles a mantenerse seguras. A medida que la pandemia se expande y m\u00e1s personas est\u00e1n distanciadas f\u00edsicamente entre s\u00ed, se ve en nuestras aplicaciones una mayor demanda. Queremos compartir con ustedes los siguientes datos para contextualizar c\u00f3mo esto est\u00e1 impactando a nuestros servicios:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">En muchos de los pa\u00edses m\u00e1s afectados por el virus, la mensajer\u00eda total aument\u00f3 m\u00e1s del 50% durante el \u00faltimo mes.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Del mismo modo, en los lugares m\u00e1s afectados por el virus, las llamadas de voz y video han aumentado a m\u00e1s del doble en Messenger y WhatsApp.<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">En Italia, espec\u00edficamente:<\/span>\n<ul>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Vimos un aumento de hasta un 70% en el tiempo que las personas pasan en nuestras aplicaciones desde que la crisis lleg\u00f3 al pa\u00eds.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Las vistas de Instagram y Facebook Live se duplicaron en una semana.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400\"><span style=\"font-weight: 400\">Asimimso vimos un aumento en la mensajer\u00eda en m\u00e1s del 50% y el tiempo de videollamadas grupales (tres o m\u00e1s participantes) aument\u00f3 en m\u00e1s de 1,000% durante el \u00faltimo mes.\u00a0<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-21280\" src=\"https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=827&#038;resize=356%2C441\" alt=\"\" width=\"356\" height=\"441\" srcset=\"https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=2437 2437w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=323 323w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=242 242w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=768 768w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=827 827w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=1241 1241w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=1655 1655w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=873 873w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=1745 1745w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=485 485w, https:\/\/about.fb.com\/ltam\/wp-content\/uploads\/sites\/14\/2020\/03\/Italy-Group-Call-cropped.png?w=1920 1920w\" sizes=\"auto, (max-width: 356px) 100vw, 356px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Tambi\u00e9n recibimos preguntas sobre nuestro<\/span><span style=\"font-weight: 400\">s ingresos, respecto a esto: <\/span><span style=\"font-weight: 400\">gran parte del aumento del tr\u00e1fico est\u00e1 ocurriendo en nuestros servicios de mensajer\u00eda y vimos que m\u00e1s personas utilizan el feed y las historias para tener novedades de sus familias y amigos. A\u00fan as\u00ed, nuestro negocio se vio afectado negativamente como tantos otros en todo el mundo. No monetizamos muchos de los servicios donde vemos mayor crecimiento de uso y en pa\u00edses que toman medidas agresivas para reducir la propagaci\u00f3n de COVID-19 vimos un debilitamiento de nuestro negocio de anuncios.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Durante esta emergencia, estamos haciendo todo lo posible para mantener nuestras aplicaciones r\u00e1pidas, estables y confiables. <\/span><a href=\"https:\/\/engineering.fb.com\/production-engineering\/how-production-engineers-support-global-events-on-facebook\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Nuestros servicios<\/span><\/a><span style=\"font-weight: 400\"> se crearon para soportar picos durante eventos como los Juegos Ol\u00edmpicos o la v\u00edspera de A\u00f1o Nuevo. Sin embargo, eso ocurre con poca frecuencia y tenemos mucho tiempo para prepararnos para ellos. El crecimiento del uso por el COVID-19 no tiene precedentes en toda la industria y estamos experimentando nuevos registros de uso casi todos los d\u00edas.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">Ahora que la mayor\u00eda de nuestros empleados trabajan desde casa, mantener la estabilidad a lo largo de estos picos en el uso es m\u00e1s desafiante de lo habitual. Estamos trabajando para que nuestras aplicaciones funcionen sin problemas y priorizamos funciones como nuestro <\/span><a href=\"https:\/\/about.fb.com\/ltam\/news\/2020\/01\/coronavirus-como-protegemos-e-informamos-a-nuestra-comunidad\/\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Centro de informaci\u00f3n COVID-19<\/span><\/a><span style=\"font-weight: 400\"> en Facebook y la alerta de salud de la <\/span><a href=\"https:\/\/twitter.com\/WHO\/status\/1242115006369599494\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-weight: 400\">Organizaci\u00f3n Mundial de la Salud <\/span><\/a><span style=\"font-weight: 400\">en WhatsApp. Monitoreamos cuidadosamente los patrones de uso, haciendo que nuestros sistemas sean m\u00e1s eficientes y agregando capacidad seg\u00fan sea necesario. Para ayudar a aliviar la posible congesti\u00f3n de la red, redujimos temporalmente las tasas de bits para videos en Facebook e Instagram en ciertas regiones. Por \u00faltimo, estamos realizando pruebas y prepar\u00e1ndonos para responder r\u00e1pidamente a cualquier problema que pueda surgir con nuestros servicios.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">A medida que avanza esta crisis mundial de salud p\u00fablica y m\u00e1s personas se separan f\u00edsicamente de sus comunidades, esperamos, que contin\u00faen confiando en nuestros servicios para mantenerse conectadas y que esto les facilite poder quedarse en casa.\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"Trabajamos para mantener la estabilidad mientras se producen picos de uso.","protected":false},"author":155592861,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-21279","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Mantener nuestros servicios estables y confiables durante el brote de COVID-19 | Acerca de Meta<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/about.fb.com\/ltam\/news\/2020\/03\/mantener-nuestros-servicios-estables-y-confiables-durante-el-brote-de-covid-19\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" 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