{"id":22272,"date":"2020-11-19T10:00:40","date_gmt":"2020-11-19T01:00:40","guid":{"rendered":"https:\/\/about.fb.com\/ja\/?p=22272"},"modified":"2020-11-19T10:00:40","modified_gmt":"2020-11-19T01:00:40","slug":"workplace_servicenow_partnership","status":"publish","type":"post","link":"https:\/\/about.fb.com\/ja\/news\/2020\/11\/workplace_servicenow_partnership\/","title":{"rendered":"Workplace\u3068ServiceNow\u304c\u9023\u643a\u3057\u3001\u30ea\u30e2\u30fc\u30c8\u3067\u50cd\u304f\u5f93\u696d\u54e1\u306eEX\u3092\u5411\u4e0a"},"content":{"rendered":"<p style=\"text-align: center\"><span style=\"font-weight: 400\">\u30ea\u30e2\u30fc\u30c8\u3067\u50cd\u304f\u5f93\u696d\u54e1\u3084\u73fe\u5834\u5f93\u696d\u54e1\u304c<\/span><br \/>\n<span style=\"font-weight: 400\">\u3088\u308a\u9023\u643a\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u63d0\u4f9b<\/span><\/p>\n<p><span style=\"font-weight: 400\">Facebook\u793e\u306f11\u670818\u65e5\uff08\u7c73\u56fd\u6642\u9593\uff09\u3001\u4f01\u696d\u3084\u7d44\u7e54\u5185\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6d3b\u6027\u5316\u30fb\u696d\u52d9\u52b9\u7387\u5316\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306eWorkplace\u3068ServiceNow\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u5f37\u5316\u3057\u3001SaaS\u5206\u91ce\u3067\u6700\u3082\u6025\u901f\u306b\u6210\u9577\u3057\u3066\u3044\u308b\u4e21\u793e\u3067\u5897\u52a0\u3059\u308b\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30ab\u30fc\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306e\u6700\u65b0\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u9023\u643a\u5f37\u5316\u3092\u901a\u3058\u3066\u3001\u3088\u308a\u591a\u304f\u306e\u5f93\u696d\u54e1\u304c\u6b21\u4e16\u4ee3\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3001\u7279\u306b\u73fe\u5834\u3067\u50cd\u304f\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30d7\u30ed\u30a4\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08EX\uff09\u306b\u4f01\u696d\u304c\u6ce8\u529b\u3067\u304d\u308b\u3088\u3046\u5909\u9769\u3092\u63a8\u9032\u3057\u307e\u3059\u3002\u307e\u305a\u306f\u82f1\u8a9e\u3067\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u30012021\u5e743\u6708\u4ee5\u964d\u306b\u65e5\u672c\u8a9e\u3092\u542b\u3080\u591a\u8a00\u8a9e\u3067\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002<\/span><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22278\" src=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=890&#038;resize=890%2C556\" alt=\"\" width=\"890\" height=\"556\" srcset=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=1920 1920w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=600 600w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=300 300w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=768 768w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=1024 1024w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=1536 1536w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=1728 1728w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplacePostOnly.jpg?w=800 800w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<p><span style=\"font-weight: 400\">ServiceNow\u3068Workplace\u306f\u5171\u306b\u3001\u4e16\u754c\u4e2d\u306e\u4fe1\u983c\u6027\u306e\u9ad8\u3044\u5927\u4f01\u696d\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3057\u3066\u304d\u307e\u3057\u305f\u3002\u672c\u65e5\u3088\u308a\u3001ServiceNow\u306f\u3001Workplace\u306e\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306b\u65b0\u305f\u306a\u751f\u7523\u6027\u3092\u9ad8\u3081\u308b\u6a5f\u80fd\u3092\u8ffd\u52a0\u3059\u308b\u3068\u3068\u3082\u306b\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u65b0\u305f\u306a\u9867\u5ba2\u306b\u5411\u3051\u3066\u3055\u3089\u306b\u62e1\u5927\u3057\u307e\u3059\u3002\u4e21\u793e\u306e\u5171\u540c\u9867\u5ba2\u306b\u306f\u3001Sun Life Financial\u3084Petco\u3001Telenor\u304c\u542b\u307e\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">Sun Life Financial\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u62c5\u5f53\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308bBarbara J. Mitchell\u6c0f\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u5f53\u793e\u306fWorkplace\u3068ServiceNow\u3092\u9577\u5e74\u5229\u7528\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u305f\u3081\u3001\u4e21\u793e\u306e\u9023\u643a\u5f37\u5316\u306b\u306f\u5927\u304d\u306a\u671f\u5f85\u3092\u5bc4\u305b\u3066\u3044\u307e\u3059\u3002\u4e21\u793e\u304c\u9023\u643a\u3057\u305f\u65b0\u305f\u306a\u6a5f\u80fd\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u52b9\u7387\u5316\u3084\u793e\u5185\u30d7\u30ed\u30bb\u30b9\u306e\u81ea\u52d5\u5316\u3092\u5b9f\u73fe\u3057\u3001EX\u3092\u5411\u4e0a\u3067\u304d\u308b\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u300d<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u65e2\u5b58\u6a5f\u80fd\u3067\u3042\u308b<\/span><a href=\"https:\/\/www.workplace.com\/integration\/?app_id=216085629073404\"><span style=\"font-weight: 400\">Virtual Agent<\/span><\/a><span style=\"font-weight: 400\">\u306e\u9023\u643a\u7248\u3067\u306f\u3001\u5f93\u696d\u54e1\u304c\u30b5\u30dd\u30fc\u30c8\u3092\u30ea\u30af\u30a8\u30b9\u30c8\u3059\u308b\u3001\u9032\u884c\u4e2d\u306e\u30ea\u30af\u30a8\u30b9\u30c8\u306e\u30a2\u30c3\u30d7\u30c7\u30fc\u30c8\u3092\u53d7\u3051\u53d6\u308b\u3001Virtual Agent\u304c\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u5834\u5408\u306b\u62c5\u5f53\u8005\u306b\u9023\u7d61\u3059\u308b\u3001\u3068\u3044\u3063\u305f\u30d7\u30ed\u30bb\u30b9\u306e\u3059\u3079\u3066\u3092Workplace\u3092\u96e2\u308c\u308b\u3053\u3068\u306a\u304f\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u52a0\u3048\u3066\u3001\u4eca\u56de\u306e\u9023\u643a\u306b\u3088\u308a\u4ee5\u4e0b\u306e\u6a5f\u80fd\u304c\u8ffd\u52a0\u3055\u308c\u307e\u3059\u3002<\/span><\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22277\" src=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=890&#038;resize=890%2C556\" alt=\"\" width=\"890\" height=\"556\" srcset=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=1920 1920w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=600 600w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=300 300w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=768 768w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=1024 1024w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=1536 1536w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=1728 1728w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/WorkplaceMessengerFull.png?w=800 800w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Workplace\u7528ServiceNow\u306e\u5f93\u696d\u54e1\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3<\/b><span style=\"font-weight: 400\">: ServiceNow\u306e\u300c<\/span><a href=\"https:\/\/docs.servicenow.com\/bundle\/madrid-hr-service-delivery\/page\/product\/human-resources\/concept\/campaigns-hr.html\"><span style=\"font-weight: 400\">\u5f93\u696d\u54e1\u306e\u30ad\u30e3\u30f3\u30da\u30fc\u30f3<\/span><\/a><span style=\"font-weight: 400\">\u300d\u6a5f\u80fd\u3068Workplace\u3092\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u4eba\u4e8b\u90e8\u306a\u3069\u306e\u90e8\u7f72\u306f\u5f93\u696d\u54e1\u5411\u3051\u306b\u30aa\u30e0\u30cb\u30c1\u30e3\u30cd\u30eb\u306e\u30b5\u30fc\u30d3\u30b9\u3092\u4f5c\u6210\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002\u4f8b\u3048\u3070\u4eba\u4e8b\u90e8\u306f\u3001\u793e\u5185\u306e\u30c0\u30a4\u30d0\u30fc\u30b7\u30c6\u30a3\uff06\u30a4\u30f3\u30af\u30eb\u30fc\u30b8\u30e7\u30f3\uff08D&amp;I\uff09\u306e\u6587\u5316\u3084\u798f\u5229\u539a\u751f\u306e\u7533\u8acb\u671f\u9593\u3001\u8077\u5834\u5fa9\u5e30\u306e\u624b\u7d9a\u304d\u306a\u3069\u306b\u95a2\u3059\u308b\u60c5\u5831\u3092Workplace\u4e0a\u3067\u7c21\u5358\u306b\u63b2\u8f09\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3053\u306e\u6a5f\u80fd\u306b\u3088\u3063\u3066\u3001\u5f93\u696d\u54e1\u306f\u5834\u6240\u3084\u30c7\u30d0\u30a4\u30b9\u306b\u95a2\u308f\u3089\u305a\u3001\u3088\u308a\u7c21\u5358\u306b\u6700\u65b0\u60c5\u5831\u3092\u5165\u624b\u3057\u3001\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3084\u751f\u7523\u6027\u3092\u7dad\u6301\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22275\" src=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=890&#038;resize=890%2C556\" alt=\"\" width=\"890\" height=\"556\" srcset=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=2136 2136w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=600 600w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=300 300w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=768 768w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=1024 1024w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=1536 1536w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=2048 2048w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=1729 1729w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=800 800w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/OmnichannelWorkplacePost.jpg?w=1920 1920w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<ul>\n<li style=\"font-weight: 400\"><b>Workplace\u306eIntegration Spoke<\/b><span style=\"font-weight: 400\">: ServiceNow\u306e<\/span><a href=\"https:\/\/www.servicenow.co.jp\/products\/integration-hub.html\"><span style=\"font-weight: 400\">IntegrationHub<\/span><\/a><span style=\"font-weight: 400\">\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u4e0a\u8a18\u306e\u5b9a\u578b\u306e\u9023\u643a\u306b\u52a0\u3048\u3066\u3001\u81ea\u793e\u72ec\u81ea\u306eEX\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u305f\u3081\u306b\u3001\u8ffd\u52a0\u306e\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u69cb\u7bc9\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u307e\u3059\u3002<\/span><\/li>\n<\/ul>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-22276\" src=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=890&#038;resize=890%2C546\" alt=\"\" width=\"890\" height=\"546\" srcset=\"https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=2880 2880w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=600 600w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=300 300w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=768 768w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=1024 1024w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=1536 1536w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=2048 2048w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=1761 1761w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=800 800w, https:\/\/about.fb.com\/ja\/wp-content\/uploads\/sites\/15\/2020\/11\/Spoke.png?w=1920 1920w\" sizes=\"auto, (max-width: 890px) 100vw, 890px\" \/><\/p>\n<p><span style=\"font-weight: 400\">Workplace\u306e\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308bJulien Codorniou\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300cServiceNow\u3068\u3044\u3046\u3059\u3070\u3089\u3057\u3044\u30d6\u30e9\u30f3\u30c9\u3068\u3001\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u5f37\u5316\u3067\u304d\u308b\u3053\u3068\u3092\u5149\u6804\u306b\u601d\u3044\u307e\u3059\u3002ServiceNow\u3068Workplace\u304c\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u50cd\u304f\u5834\u6240\u3084\u96c7\u7528\u5f62\u614b\u306b\u95a2\u308f\u3089\u305a\u3001\u7d44\u7e54\u306e\u5f93\u696d\u54e1\u4e00\u4eba\u3072\u3068\u308a\u306b\u6700\u9ad8\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002\u4e16\u754c\u4e2d\u306e\u4f01\u696d\u304c\u30cb\u30e5\u30fc\u30ce\u30fc\u30de\u30eb\u306b\u9069\u5fdc\u3057\u3066\u3044\u304f\u4e2d\u3067\u3001\u5206\u6563\u5316\u304c\u52a0\u901f\u3057\u3066\u3044\u307e\u3059\u3002\u672c\u793e\u3060\u3051\u3067\u306a\u304f\u4f1a\u793e\u5168\u4f53\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u305f\u3081\u306e\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u306f\u3001\u4f01\u696d\u306e\u6210\u529f\u306b\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3068\u308a\u308f\u3051\u3001\u4e16\u754c\u4e2d\u306e\u52b4\u50cd\u4eba\u53e3\u306e80%\u3092\u5360\u3081\u308b\u3001\u30c7\u30b9\u30af\u3092\u6301\u305f\u306a\u3044\u73fe\u5834\u3067\u50cd\u304f\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u91cd\u8981\u3067\u3059\u3002\u4e21\u793e\u5171\u540c\u306e\u53d6\u308a\u7d44\u307f\u306b\u3088\u3063\u3066\u3001\u7279\u306b\u73fe\u5834\u306e\u5f93\u696d\u54e1\u306b\u5bfe\u3057\u3066\u3001\u3088\u308a\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3001\u305d\u3057\u3066Workplace\u304c\u81ea\u52d5\u5316\u3068\u751f\u7523\u6027\u306e\u5206\u91ce\u306b\u53c2\u5165\u3059\u308b\u3053\u3068\u3092\u5927\u5909\u3046\u308c\u3057\u304f\u601d\u3063\u3066\u3044\u307e\u3059\u3002\u4eca\u56de\u306e\u9023\u643a\u306f\u3001\u5f53\u793e\u306e\u3059\u3079\u3066\u306e\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u5909\u5316\u3092\u751f\u307f\u51fa\u3059\u3082\u306e\u306b\u306a\u308b\u3067\u3057\u3087\u3046\u300d\u00a0\u00a0<\/span><\/p>\n<p><a href=\"https:\/\/www.avanade.com\/-\/media\/asset\/thinking\/mit-research.pdf\"><span style=\"font-weight: 400\">MIT\u306b\u3088\u308b\u8abf\u67fb<\/span><\/a><span style=\"font-weight: 400\">\u3067\u306f\u3001\u512a\u308c\u305fEX\u3092\u5b9f\u73fe\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u9867\u5ba2\u6e80\u8db3\u5ea6\u304c2\u500d\u306b\u306a\u308a\u3001\u53ce\u76ca\u6027\u304c25%\u5411\u4e0a\u3059\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u3066\u3044\u307e\u3059\u3002IT\u30c4\u30fc\u30eb\u306f\u3001\u30c7\u30b9\u30af\u30ef\u30fc\u30af\u3092\u884c\u3046\u5f93\u696d\u54e1\u3068\u73fe\u5834\u3067\u50cd\u304f\u5f93\u696d\u54e1\u306e\u53cc\u65b9\u304c\u3001\u7c21\u5358\u306b\u6d3b\u7528\u3067\u304d\u308b\u3053\u3068\u3001\u9023\u643a\u3067\u304d\u308b\u3053\u3068\u3001\u305d\u3057\u3066\u30e2\u30d0\u30a4\u30eb\u5bfe\u5fdc\u3067\u3042\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">ServiceNow\u306e\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u517c\u30b8\u30a7\u30cd\u30e9\u30eb\u30de\u30cd\u30fc\u30b8\u30e3\u30fc\u3000HR Service Delivery\u62c5\u5f53\u3067\u3042\u308bGretchen Alarcon\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300c\u4eca\u65e5\u3001\u5f93\u696d\u54e1\u304c\u3042\u3089\u3086\u308b\u5834\u6240\u3067\u50cd\u3089\u304d\u3001\u5148\u9032\u7684\u306a\u4f01\u696d\u306f\u5f93\u696d\u54e1\u3068\u306e\u3064\u306a\u304c\u308a\u3084\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u4fdd\u3064\u305f\u3081\u306b\u3001\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u3092\u53d6\u308a\u5165\u308c\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306fWorkplace\u3068\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u3001\u4ed6\u90e8\u7f72\u3068\u306e\u9023\u643a\u4e0d\u5099\u306e\u89e3\u6d88\u3084\u3001\u751f\u7523\u6027\u306e\u5411\u4e0a\u3001EX\u6539\u5584\u3068\u3044\u3063\u305f\u304a\u5ba2\u69d8\u306e\u8ab2\u984c\u89e3\u6c7a\u3092\u652f\u63f4\u3092\u3067\u304d\u308b\u3053\u3068\u3092\u5927\u5909\u3046\u308c\u3057\u304f\u601d\u3063\u3066\u3044\u307e\u3059\u300d<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u65b0\u578b\u30b3\u30ed\u30ca\u30a6\u30a4\u30eb\u30b9\u611f\u67d3\u75c7\u306b\u304a\u3051\u308b\u30d1\u30f3\u30c7\u30df\u30c3\u30af\u3092\u901a\u3057\u3066\u3001\u5f93\u696d\u54e1\u3092\u5927\u5207\u306b\u3059\u308b\u3053\u3068\u304c\u4f1a\u793e\u306b\u3068\u3063\u3066\u91cd\u8981\u3067\u3042\u308b\u3053\u3068\u304c\u5224\u660e\u3057\u305f\u4e00\u65b9\u3067\u3001\u9069\u5207\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068EX\u306e\u5b9f\u73fe\u306b\u306f\u3001\u3059\u3079\u3066\u306e\u90e8\u7f72\u9593\u306e\u7d44\u7e54\u7684\u306a\u53d6\u308a\u7d44\u307f\u304c\u5fc5\u8981\u3067\u3059\u3002IT\u3001\u4eba\u4e8b\u3001\u7dcf\u52d9\u306e\u30ea\u30fc\u30c0\u30fc\u306f\u4ed6\u90e8\u7f72\u3068\u306e\u9023\u643a\u4e0d\u5099\u3092\u89e3\u6d88\u3057\u3001\u9023\u643a\u3057\u305f\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u6295\u8cc7\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u5305\u62ec\u7684\u3067\u3064\u306a\u304c\u308a\u3092\u4fdd\u3061\u3001\u3088\u308a\u751f\u7523\u6027\u306e\u9ad8\u3044\u7d44\u7e54\u3092\u80b2\u3066\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u4e21\u793e\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u3053\u308c\u307e\u3067\u306e\u8907\u96d1\u306a\u74b0\u5883\u304c\u30b7\u30f3\u30d7\u30eb\u306b\u306a\u308a\u3001\u5f93\u696d\u54e1\u3092\u7b2c\u4e00\u306b\u8003\u3048\u308b\u3088\u308a\u6709\u610f\u7fa9\u306a\u8077\u5834\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u3092\u69cb\u7bc9\u3057\u3001\u7af6\u4e89\u529b\u3092\u9ad8\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u30b0\u30ed\u30fc\u30d0\u30eb\u306e\u72ec\u7acb\u7cfb\u30a2\u30ca\u30ea\u30b9\u30c8\u3067\u3042\u308bJosh Bersin Academy\u306eJosh Bersin\u6c0f\u306f\u6b21\u306e\u3088\u3046\u306b\u8ff0\u3079\u3066\u3044\u307e\u3059\u3002\u300cEX\u3084\u50cd\u304d\u65b9\u6539\u9769\u3001\u5f93\u696d\u54e1\u306e\u5e78\u798f\u306f\u30012021\u5e74\u306b\u5411\u3051\u3066\u4f01\u696d\u306b\u3068\u3063\u3066\u306e\u6700\u512a\u5148\u4e8b\u9805\u3067\u3059\u3002\u3057\u304b\u3057\u3001\u3053\u308c\u306fIT\u3084\u5e83\u5831\u3001\u4eba\u4e8b\u304c\u90e8\u9580\u3092\u8d85\u3048\u3066\u9023\u643a\u3059\u308b\u3053\u3068\u3067\u521d\u3081\u3066\u5b9f\u73fe\u3067\u304d\u307e\u3059\u3002ServiceNow\u3068Workplace\u306f\u3001\u4eca\u5f8c\u6570\u5e74\u9593\u306b\u308f\u305f\u3063\u3066\u3001\u69d8\u3005\u306a\u5834\u6240\u3067\u50cd\u304f\u5f93\u696d\u54e1\u3084\u73fe\u5834\u306e\u5f93\u696d\u54e1\u306b\u3068\u3063\u3066\u4e0d\u53ef\u6b20\u306b\u306a\u308b\u3067\u3042\u308d\u3046\u9023\u643a\u3068\u751f\u7523\u6027\u306e\u30ae\u30e3\u30c3\u30d7\u3092\u57cb\u3081\u308b\u305f\u3081\u306b\u5fc5\u8981\u306a\u30c7\u30b8\u30bf\u30eb\u30c4\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u300d<\/span><\/p>\n<p><span style=\"font-weight: 400\">\u6a5f\u80fd\u306e\u8a73\u7d30\u306f<\/span><a href=\"https:\/\/www.workplace.com\/blog\/servicenow-and-workplace\"><span style=\"font-weight: 400\">\u3053\u3061\u3089<\/span><\/a><span style=\"font-weight: 400\">\u3092\u3054\u89a7\u304f\u3060\u3055\u3044\u3002<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"\u30ea\u30e2\u30fc\u30c8\u3067\u50cd\u304f\u5f93\u696d\u54e1\u3084\u73fe\u5834\u5f93\u696d\u54e1\u304c \u3088\u308a\u9023\u643a\u3057\u3001\u30c7\u30b8\u30bf\u30eb\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u6539\u5584\u3059\u308b\u305f\u3081\u306e\u6a5f\u80fd\u3092\u63d0\u4f9b Facebook\u793e\u306f11\u670818\u65e5\uff08\u7c73\u56fd\u6642\u9593\uff09\u3001\u4f01\u696d\u3084\u7d44\u7e54\u5185\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u306e\u6d3b\u6027\u5316\u30fb\u696d\u52d9\u52b9\u7387\u5316\u3092\u30b5\u30dd\u30fc\u30c8\u3059\u308b\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306eWorkplace\u3068ServiceNow\u3068\u306e\u30d1\u30fc\u30c8\u30ca\u30fc\u30b7\u30c3\u30d7\u3092\u5f37\u5316\u3057\u3001SaaS\u5206\u91ce\u3067\u6700\u3082\u6025\u901f\u306b\u6210\u9577\u3057\u3066\u3044\u308b\u4e21\u793e\u3067\u5897\u52a0\u3059\u308b\u30ea\u30e2\u30fc\u30c8\u30ef\u30fc\u30ab\u30fc\u3092\u652f\u63f4\u3059\u308b\u305f\u3081\u306e\u6700\u65b0\u306e\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u767a\u8868\u3057\u307e\u3057\u305f\u3002\u9023\u643a\u5f37\u5316\u3092\u901a\u3058\u3066\u3001\u3088\u308a\u591a\u304f\u306e\u5f93\u696d\u54e1\u304c\u6b21\u4e16\u4ee3\u306e\u30c6\u30af\u30ce\u30ed\u30b8\u30fc\u306b\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u3001\u7279\u306b\u73fe\u5834\u3067\u50cd\u304f\u5f93\u696d\u54e1\u306e\u30a8\u30f3\u30d7\u30ed\u30a4\u30fc\u30fb\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\uff08EX\uff09\u306b\u4f01\u696d\u304c\u6ce8\u529b\u3067\u304d\u308b\u3088\u3046\u5909\u9769\u3092\u63a8\u9032\u3057\u307e\u3059\u3002\u307e\u305a\u306f\u82f1\u8a9e\u3067\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3057\u30012021\u5e743\u6708\u4ee5\u964d\u306b\u65e5\u672c\u8a9e\u3092\u542b\u3080\u591a\u8a00\u8a9e\u3067\u306e\u63d0\u4f9b\u3092\u958b\u59cb\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002 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Financial\u793e\u306e\u30b5\u30fc\u30d3\u30b9\u30de\u30cd\u30b8\u30e1\u30f3\u30c8\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u62c5\u5f53\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u30d0\u30a4\u30b9\u30d7\u30ec\u30b8\u30c7\u30f3\u30c8\u3067\u3042\u308bBarbara J. 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